Welcome to Dark Elafi Perfume. These Terms & Conditions govern your access to and use of our website, products, services, and all related platforms operated by DARK ELAFI INDUSTRIES PRIVATE LIMITED. By accessing, browsing, or purchasing from our website https://darkelafi.com/, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions, along with our Privacy Policy, Shipping Policy, and Return & Refund Policy. If you do not agree with any part of these terms, we kindly request that you discontinue the use of our platform and services.
Dark Elafi Perfume is a modern luxury fragrance brand established with the vision of creating premium perfumes that reflect elegance, individuality, and sophistication. All products, fragrance compositions, product descriptions, visuals, logos, website content, graphics, and brand elements displayed on our platform are the exclusive intellectual property of Dark Elafi and are protected under applicable copyright, trademark, and intellectual property laws. Any unauthorized reproduction, copying, modification, distribution, or commercial use of our content without prior written consent is strictly prohibited and may result in legal action.
While we strive to provide accurate information regarding our perfumes, fragrance notes, pricing, packaging, availability, and offers, certain variations may occur due to production updates, screen displays, or individual fragrance perception. Perfume performance and longevity can vary depending on skin type, weather conditions, and usage methods. Therefore, Dark Elafi Perfume does not guarantee identical fragrance experiences for every customer. We reserve the right to modify, discontinue, or update any product, pricing, packaging, promotional offer, or website content at any time without prior notice.
By placing an order on our website, you confirm that all information provided by you, including your name, address, contact details, and payment information, is accurate and complete. Customers are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their account. We reserve the right to refuse, cancel, or limit orders in situations involving suspected fraud, pricing errors, stock unavailability, unauthorized transactions, or violations of our policies. In such cases, eligible refunds will be processed through the original payment method within a reasonable timeframe.
All payments made on our website are processed through secure and authorized third-party payment gateways. Dark Elafi Perfume does not store sensitive payment details such as debit card, credit card, or banking credentials. Although we implement industry-standard security measures to protect customer information, we cannot guarantee uninterrupted or error-free access to the website at all times due to technical issues, server maintenance, internet disruptions, or unforeseen circumstances beyond our control.
We aim to process and dispatch orders within the estimated timelines mentioned on the platform. However, delivery schedules may vary depending on customer location, courier partner operations, public holidays, weather conditions, or force majeure events. Dark Elafi shall not be held liable for delays caused by third-party logistics providers or circumstances outside our reasonable control. Customers are advised to carefully inspect their orders upon delivery and report damaged, defective, or incorrect items within the specified return period mentioned in our Return & Refund Policy. Due to hygiene and safety reasons, opened or used perfume products may not be eligible for return unless received in damaged condition.
Users of the platform agree not to misuse the website for unlawful, fraudulent, abusive, or harmful activities. Any attempt to gain unauthorized access to our systems, distribute malicious software, interfere with website functionality, or misuse our intellectual property is strictly prohibited. We reserve the right to suspend or permanently terminate access to users who violate these Terms & Conditions or engage in activities that may harm the brand, platform, or other users.
Our website may occasionally contain links to third-party websites, social media platforms, or external services for customer convenience. Dark Elafi Perfume does not control or endorse the content, privacy policies, or practices of such third-party platforms and shall not be responsible for any damages or losses arising from their use.
To the fullest extent permitted by law, Dark Elafi shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website, products, or services. Customers are encouraged to review ingredient information carefully before using any fragrance product, especially if they have allergies or skin sensitivities.
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising out of the use of this website or services shall be subject to the exclusive jurisdiction of the courts located in Lucknow, Uttar Pradesh.
For any questions, support requests, or concerns regarding these Terms & Conditions, customers may contact us through the official communication channels available on our website. By continuing to use our platform, you acknowledge your acceptance of these terms and your agreement to comply with all applicable laws and regulations associated with the use of our services and products provided by Dark Elafi Perfume.